Q1. Which departments within the company are integrated within the Order-to-Delivery process ?
The Sales & marketing and the customer service officer department within the company are integrated within the Order-to-Delivery process.
Q2. Which steps are included in the Order-to-Delivery process ?
1. received the order from the customer and check it with the SAP business one system see if the goods is in stock or not .
2. create the sales order with just a few click.
3. the customer will automatically receive the sales order from the sales manager to confirm the business and the delivery time.
Q3. What factors would you consider when deciding whether ERP is suitable or not for a small business ?
I would think that the ERP is suitable for all kind of business,even it's only a small business. It's helps all the company to easily to make a business order process and decrease the man-made mistake.
that's me
For Q1, the shipping and warehouse departments may also be integrated within the Order-to-Delivery process.
回覆刪除For Q3, could you add some factors that you would consider (aside from the size of the company) ? For example, how about the cost of purchasing/maintaining the system vs. the benefits ?